(3242-1) Exam: 77–884, Microsoft Office Specialist, Outlook 2010
Lesson 1: Getting Started
Lesson Objectives
Looking at the Screen
Creating an E-mail Message
Reading and Viewing Messages
Responding to Messages
Assigning Categories
Lesson Summary
Review Questions
Lesson 2: Working with Text
Lesson Objectives
Customizing Messages
Using Signatures
Working with Attachments
Working with Conversations
Managing the Mailbox
Using Quick Steps
Printing Messages
Lesson Summary
Review Questions
Lesson 3: Using the Calendar
Lesson Objectives
Scheduling Items
Creating an Appointment
Scheduling Events
Sending Meeting Requests
Making Changes to Meetings
Customizing the Calendar Options
Printing the Calendar
Lesson Summary
Review Questions
Lesson 4: Working with Contacts
Lesson Objectives
Using the Contacts Module
Working with Contact Groups
Customizing the Contacts Module
Printing Contacts
Lesson Summary
Review Questions
Lesson 5: Using Tasks & Notes
Lesson Objectives
Working with Tasks
Tracking the Status of a Task
Customizing Tasks
Printing Tasks
Using Notes
Using the Journal
Lesson Summary
Review Questions Lesson 6: Organizing Information
Lesson Objectives
Using Search
Organizing Outlook
Cleaning Up Your Mail
Managing Junk E-mail
Using Rules
Lesson Summary
Review Questions